General support
Questions about app behavior, sign-reading results, or product access.
info@codifide.comSupport
Need help with Decode The Sign?
The live sign-reading experience is mobile-first. For support, launch questions, accessibility needs, or privacy requests, contact the team directly.
Privacy requests
Questions about data handling, anonymization, or privacy-related requests.
info@codifide.comBefore you contact support
- Check the posted sign first. Temporary notices and curb markings always override the app.
- If a reading looks wrong, use in-app feedback so the team can investigate the exact answer that was shown.
- For time-sensitive parking decisions, rely on posted signage whenever the app looks uncertain or incomplete.